Cykelsmeden

Daniel Stroh

Nov 2023

Great service, good price and genuine people. Søren is good at taking his time and explaining what can be done and how to maintain. Electrical bike.

Helen Nguyen

Mar 2023

Love this shop! They were so helpful and I got my bike serviced, gears fixed and mudguards attached in just a day 😊 definitely going to be my regular bike shop

Martyn Valentine

May 2018

Hand crafted bikes and Excellent sevice. Very helpful staff with impartial advice. Buy your bike here!!

Michael Larsen

Jun 2023

Super fin service

Angela Euscher

Jun 2018

Very helpful staff

Stine Sørensen

Jan 2024

Really unpleasant experience I had bought a bicycle helmet for my child in the shop which was subsequently unusable because a part had fallen off the helmet. I was met by a female employee who was looking for an extra small part, which she unfortunately could not find, after which she said she could not help me. She came across as decidedly unfriendly and snarled and half yelled at me in front of my kids that it was my own fault that I should have taken better care of my two year old daughter's helmet when I asked what we could do to fix the problem. It had been less than two years since I had bought the helmet. I cannot recommend this place where the employee does not understand the concept of service and meets me as a customer in a rude way and scares small children by shouting because she clearly cannot hide her frustration. Zero stars Reply: Yes, of course there are always two sides to a story. And I don't know who is right, and maybe it is irrelevant. However, I would like to point out that I did not raise my voice at any point, I did however ask the employee not to raise my voice as my children were present and it was uncomfortable. The point is that today I had a very bad experience with you and met an employee who was clearly annoyed by my inquiry, and I did not feel welcomed. If she had explained it to me or been accommodating about wanting to send it in, the matter would have been different. But she did nothing to help me today and therefore I cannot recommend others to go in and get an equally lacking service.

Matthias

Dec 2023

You could have updated your opening hours on Google, so that I had not gone over to you in vain this morning, and practically turned the whole day upside down. Complete waste of time.

Frederik Parishus

Aug 2023

I was down to get my bike fixed and they were quick to help me at a great price. Plus, they were just super cute! Huge recommendation